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  • Do you use sustainable packaging?
    Yes, we strive to use sustainable packaging whenever possible. Most of our bottles and jars are made from glass, which is recyclable and can be reused, and our shipping materials are made from recycled materials.
  • What are tinctures?
    A tincture is a liquid extract made from herbs, often used for medicinal purposes. It is typically made by steeping herbs in alcohol or glycerin for several weeks, then straining the liquid.
  • Are your products safe for pregnant or nursing women?
    While our products are made with natural ingredients, we recommend that pregnant or nursing women consult with their healthcare provider before using any new products.
  • Are your products tested on animals?
    No, we do not test our products on animals. We believe in treating all living beings with respect and compassion.
  • How are your tea blends made?
    Our tea blends are made with organic, high-quality herbs and spices. We carefully select each ingredient for its flavor and medicinal properties, and we blend them in small batches for optimal freshness.
  • What should I do if my soap, balm, cream or body butter arrives melted?
    Our products are made with natural and organic ingredients that can melt in high temperatures during shipping. If your product arrives melted, please don't worry! Simply place it in the refrigerator for a few hours to firm it back up. Please be aware that melting does not affect the quality or efficacy of the product. However, we recommend that you choose expedited shipping or avoid ordering during hot weather to minimize the risk of melting during transit.
  • Are your soaps palm oil free?
    Yes, our soaps are palm oil free. We believe that using palm oil contributes to deforestation and habitat destruction, so we choose to use alternative oils instead.
  • Can your products cure specific ailments?
    While we believe in the healing power of herbs, we cannot make any claims that our products can cure specific ailments. Our products are intended to support overall health and wellness.
  • Do you offer international shipping?
    No, at this time we are only shipping to the United States. In the future we will start shipping internationally. Please contact us for more information on shipping rates and restrictions.
  • What is a Unalome and how did you pick your company name?
    A Unalome is a spiritual symbol that represents the journey of enlightenment in Buddhism. It is often depicted as a spiral or a series of interconnected lines that lead up to a dot or a circle, which represents the state of enlightenment or nirvana. We chose the name Unalome Botanicals because we believe that the journey to wellness is a lifelong path, and our natural, holistic products are here to support you every step of the way.
  • Are your products organic?
    Yes, many of our products are made with organic herbs and ingredients. We believe in using high-quality, organic ingredients whenever possible.
  • Do you offer wholesale pricing for businesses?
    Yes, we offer wholesale pricing for businesses that would like to carry our products. Please contact us for more information on our wholesale program.
  • How should I store my tinctures or teas?
    Tinctures should be stored in a cool, dark place, such as a pantry or cupboard. Teas should be stored in airtight containers away from light and moisture.
  • Can I customize a tea blend or request a specific tincture?
    Yes, we offer custom blends and can make tinctures to order. Please contact us to discuss your specific needs.
  • Can I return or exchange a product?
    We offer a 30-day return or exchange policy if your product arrives damaged or broken. Please contact us for instructions on how to return or exchange a product.
  • Do you offer any vegan products?
    Yes, the majority of our products are vegan, with the exception of a few items that contain beeswax and some of our soaps that contain lard.
  • Are your products natural?
    Yes, all of our products are made with natural ingredients. We use only high-quality herbs and essential oils, and we never use synthetic fragrances or additives.
  • Do you offer any discounts or promotions?
    Yes, we occasionally offer discounts and promotions on our products. Be sure to sign up for our newsletter or follow us on social media to stay updated on any special offers.
  • Can I find your products in stores?
    Currently, our products are only available for purchase online. However, we are exploring opportunities to partner with retailers in the future.
  • Can I contact you with a question or concern?
    You can contact us through our website or by emailing us directly. We are happy to answer any questions you may have about our products or services.
  • What is the shelf life of your products?
    The shelf life of our products varies depending on the product. Tinctures typically have a shelf life of 3-5 years, while soaps can last up to 2 years if stored properly. Teas are best consumed within 6-12 months for optimal freshness.
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