Store Policy
At Unalome Botanicals, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Shipping Policy
How It Works
At Unalome Botanicals, we are committed to ensuring that our customers receive their orders in a timely and efficient manner. We currently only ship to the continental United States but plan to expand our shipping options in the future.
Orders are typically packaged and shipped within 3 business days of the order being placed. We will notify you as soon as possible if any items in your order are backordered and provide you with an estimated delivery date.
Returns and Refunds
How It Works
At Unalome Botanicals, we strive to ensure that our customers are satisfied with their purchases. If you are not completely satisfied with your purchase, please contact us at support@unalomebotanicals.com for assistance.
If you receive an item with any discrepancies, broken merchandise, or shortages, please contact us immediately.
Warranty Information
The Information You Need to Know
At Unalome Botanicals, we stand behind the quality and effectiveness of our products. We are committed to providing natural, holistic remedies that promote health and wellbeing, and we want our customers to be completely satisfied with their purchase.
Privacy Policy
Trust Us with Your Information
We are committed to protecting your privacy and providing a secure online shopping experience. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will use it. Unalome Botanicals will never sell or rent your personal information to third parties. We may share your information with third-party service providers that we work with to process your orders or provide customer support.
Frequently Asked Questions
The Answers You've Been Looking For
Welcome to the Unalome Botanicals FAQ page. Here you'll find answers to some of the most common questions we receive about our natural, holistic products. We believe in transparency and want to make sure you have all the information you need to make an informed decision about our products. If you can't find the answer to your question here, please don't hesitate to contact us at support@unalomebotanicals.com.